Making Our House
Your Home
We offer a lot of help and even more hope
Take a Look Around
Welcome to a virtual tour of our Home. Wander the halls, explore the surroundings, and get a feel for what awaits your arrival. If you have any questions, don’t hesitate to call us at 402-346-9377.
Booking Your Stay
Stays at our House are arranged on a referral basis through the social worker assigned to your family by the Omaha area hospitals your child is receiving treatment at. A referral is not a reservation, but it is the first step. You must live at least 35 miles from the
House to be eligible to stay here.
If you have not yet been to Omaha for treatment and assigned a social worker, you can begin the reservation
process yourself by clicking below.
Submit A Request To Stay
The 1-2-3’s of Staying With Us
Check In
- Upon arrival, all adults that are staying in a room will be asked to present a valid photo ID and complete registration paperwork.
- Once registration is complete, first-time guests will receive a tour of the House.
- Each family is encouraged to donate $25/night during their stay. But you will never, ever be turned away if this donation cannot be made.
During Your Stay
- There is much we could cover here about your stay, but it’s probably better that we give you all that info during your arrival tour. However, it might help to know that we do not provide in-room housekeeping services. Meaning you’ll have to tidy up during your stay just like you would back home.
Check Out
- Rooms must be cleaned before you leave. A checklist will be provided so you won’t have to guess.
- When you’re ready to roll, check out at the front office. And don’t forget your keys – a $25 replacement fee will be charged for any that have been lost.
FAQs
1. WHO CAN STAY AT THE RONALD MCDONALD HOUSE?
The families of seriously ill or injured children who are receiving treatment in an Omaha-area hospital. The family must also reside more than 35 miles from the House (620 S. 38th Ave., Omaha, NE 68105).
2. HOW DO I GET A ROOM AT THE HOUSE?
A social worker or medical staff member at the facility where the child is being treated must make the referral directly to the House. All adults staying in the House must present current photo identification at check-in. We cannot guarantee placement until the day of need, but we will place families on a waiting list if the House is at full occupancy. Ronald McDonald House Charities in Omaha reserves the right to verify the child’s treatment with the medical service provider. You can submit a request by clicking here.
3. HOW MUCH DOES IT COST?
It costs approximately $120 to operate each of the 40 guest rooms at the House. We ask families to donate $20 per night per family; however, no one is turned away if they are unable to donate. Lodging, volunteer-prepared meals, laundry facilities, transportation to/from the hospital (within certain hours) and other services are included. If a family is Medicaid-eligible, Medicaid will often cover your stay.
4. WHAT ARE THE HOURS OF THE RONALD MCDONALD HOUSE?
The House is accessible to families 24 hours a day, 365 days a year. The office is staffed 24 hours a day.
5. HOW BIG IS THE RONALD MCDONALD HOUSE?
The Ronald McDonald House can accommodate 40 families each night in private suites. Each family has a private room, which includes a bathroom. The house also includes a large kitchen, pantry, several family rooms, a teen room, a laundry room on each floor, a salon, a linen closet, a backyard, and a community center.
6. ARE MEALS PROVIDED?
Volunteers provide dinner for our families on nearly a daily basis. Families also have 24-hour access to the House pantry which is stocked with canned goods, breakfast items and other non-perishable food items donated by our generous community of supporters.
7. HOW LONG DO FAMILIES STAY AT THE RONALD MCDONALD HOUSE OF OMAHA?
A family’s length of stay cannot exceed 15 months. The RMHC in Omaha Board of Directors may grant an extension. The appeal will be considered if it is determined that the health issues of the patient will be resolved within a short time frame. The request for an extension must be written by the parents. This should be accompanied by a statement from the child’s primary physician indicating the estimated length of recovery. A family whose length of stay has expired may reapply for admission if such request is made after the family and patient has returned to their permanent residence and the patient has been released from the current medical situation by a physician.
8. WHAT IS THE RELATIONSHIP BETWEEN MCDONALD’S AND RONALD MCDONALD HOUSE CHARITIES OF OMAHA?
While McDonald’s the corporation is the founding mission partner of RMHC, RMHC in Omaha is neither owned nor fully funded by McDonald’s. Local McDonald’s owner/operators decide the level of support that they chose to provide the House. Several owner/operators and McDonald’s corporate employees volunteer as members of our Board or serve as guest services or meal volunteers. McDonald’s customers show their support by donating change in the restaurant donation canisters.
9. HOW IS RONALD MCDONALD HOUSE CHARITIES OF OMAHA FUNDED?
Ronald McDonald House Charities in Omaha is solely operated with funds raised through donations made by individuals, organizations, and corporations in the communities we serve. All the money raised in Omaha stays in Omaha.
10. HOW CAN I SUPPORT RMHC OMAHA?
By donating. We could not operate without generous donations from our community. While we ask families to contribute $20 per night for their stay, no family is ever turned away for inability to pay. It costs us $120 per night to provide a room for a family. Your donations help bridge that gap.
By volunteering. Our volunteers are the heart and soul of the House – and the reason we accomplish so much with such a small staff. Come join us!
